Managing your listing
What you can edit on your verified-claim company page, and what stays community-curated.
Once you've claimed your company, the Overview tab shows a Verified-owner controls card with a Manage button. That button opens a side-sheet with two tabs: Profile and Team.
Profile
These are the fields you can edit. They're written straight to the company record that every Teleperson user sees.
- Company name — the canonical name shown across the directory.
- Tagline / short description — what the company does, in one paragraph. Replaces the AI-generated overview when you save it.
- Industry — single keyword, e.g.
banking,retail,healthcare. - Website — the canonical homepage URL.
- Logo URL — direct link to a square logo. PNG with a transparent background reads best on dark and light themes.
- Revenue range —
0-1M,1-10M,10-50M,50-250M,250M+. - Employees —
1-10,11-50,51-200,201-1000,1000+. - HQ country + HQ city/region — used in the customer-side info card.
- Support URL / phone / hours — these power the contact card customers see on the panel.
What you can't edit
A few fields are deliberately read-only for owners:
- The list of registered domains (admin-managed for catalog hygiene).
- The company's plan, billing, or subscription IDs.
- The claim status itself — only Teleperson admins can revoke or reinstate.
is_activeand other moderation flags.
If you need to add a domain (e.g. you also operate a support TLD), contact Teleperson support.
What community-submissions look like to you
When a Teleperson user submits a content suggestion for your listing — a better tagline, an updated support phone — it goes into the same queue admins use to review submissions. We don't apply community edits to claimed listings automatically. You'll be able to review and accept or decline each suggestion.
Audit trail
Every save you make is recorded. The Teleperson admin team can see who changed what and when. If you need a copy of your edit history, contact support.