Install the extension

The Teleperson browser extension is a Manifest V3 extension that runs in Chromium-based browsers (Chrome, Edge, Brave, Arc) and Firefox.

Install from the Chrome Web Store

The fastest path. Once published, the listing is the canonical install surface for all Chromium browsers.

1. Visit the Teleperson listing on the Chrome Web Store.
2. Click Add to Chrome (or Add to Edge / Add to Brave, depending on your browser).
3. Approve the permissions prompt. Teleperson requests storage, tabs, and activeTab plus host access to read public pages on company sites.
4. Pin the extension to your toolbar for one-click access.

Side-load (developers)

If you're contributing to the extension or testing a pre-release build:

1. Clone the repo and build the extension:

   cd extension
   npm install
   npm run build

2. In Chrome, open chrome://extensions, enable Developer mode, click Load unpacked, and pick the extension/dist/ directory.
3. The Teleperson icon should appear in your toolbar. Click it to open the side panel.

Firefox

Teleperson supports Firefox via a Manifest V3 build with Gecko-specific shims. Until the listing is approved on addons.mozilla.org, you can side-load the unsigned build:

1. Build the Firefox bundle:

   cd extension
   npm run build:firefox

2. Open about:debugging#/runtime/this-firefox, click Load Temporary Add-on, and pick extension/dist/manifest.json.

Temporary add-ons are unloaded when Firefox restarts. For persistent installs through addons.mozilla.org, wait for the public listing or contact us for an unlisted distribution URL.

What gets installed

The extension never reads page content unless the side panel is open or the co-pilot is actively running. There's no remote loading of code; every script ships in the build.

Signing in

Two ways to sign in to the extension:

• Email and password. Enter your Teleperson email and password, then type the 6-digit code we send to your inbox. The OTP is the second factor — it's required every sign-in, not just the first one.
• Sign in with Google. Click Sign in with Google under the password form. A Google sign-in window opens; pick the account you want to use. No email OTP is needed afterward — Google's own authentication counts as the second factor, and asking for a second OTP at the same Gmail inbox you just authenticated to wouldn't add security.

If you've used Teleperson before with a password and now sign in with the same email via Google, both paths land on the same account.

After your first sign-in

The first time you sign in inside the extension, we send a welcome email to your account address. It includes a five-minute quickstart and the three ways to populate your Company Hub. If it doesn't arrive within a minute or two, check spam and add hello@teleperson.com to your contacts.

Next

• Quickstart → — set up your first Company Hub.