Teleperson

Install the extension

Get Teleperson running in Chrome, Edge, or Firefox in under two minutes.

The Teleperson browser extension is a Manifest V3 extension that runs in Chromium-based browsers (Chrome, Edge, Brave, Arc) and Firefox.

Install from the Chrome Web Store

The fastest path. Once published, the listing is the canonical install surface for all Chromium browsers.

  1. Visit the Teleperson listing on the Chrome Web Store.
  2. Click Add to Chrome (or Add to Edge / Add to Brave, depending on your browser).
  3. Approve the permissions prompt. Teleperson requests storage, tabs, and activeTab plus host access to read public pages on company sites.
  4. Pin the extension to your toolbar for one-click access.

Side-load (developers)

If you're contributing to the extension or testing a pre-release build:

  1. Clone the repo and build the extension:
    cd extension
    npm install
    npm run build
  2. In Chrome, open chrome://extensions, enable Developer mode, click Load unpacked, and pick the extension/dist/ directory.
  3. The Teleperson icon should appear in your toolbar. Click it to open the side panel.

Firefox

Teleperson supports Firefox via a Manifest V3 build with Gecko-specific shims. Until the listing is approved on addons.mozilla.org, you can side-load the unsigned build:

  1. Build the Firefox bundle:
    cd extension
    npm run build:firefox
  2. Open about:debugging#/runtime/this-firefox, click Load Temporary Add-on, and pick extension/dist/manifest.json.

Temporary add-ons are unloaded when Firefox restarts. For persistent installs through addons.mozilla.org, wait for the public listing or contact us for an unlisted distribution URL.

What gets installed

SurfacePurpose
Side panelThe main UI. Opens with one click on the toolbar icon, or pinned to the side.
Background service workerHandles auth, backend sync, and the chat co-pilot agent loop.
Content scriptReads the current page to detect the company, scrape contact info, and observe on-page chatbots.

The extension never reads page content unless the side panel is open or the co-pilot is actively running. There's no remote loading of code; every script ships in the build.

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