Features
Account Profile
Personal details Teleperson uses to tailor recommendations, summaries, and analytics.
Your Account Profile lives behind the avatar in the panel header. Everything on this screen is optional — nothing here gates access to TelepersonLens.
What's stored
- First and last name — surfaced in greetings and on shared call summaries.
- Profile photo — uploaded image or pasted URL.
- Phone number — optional, paired with a country flag and dial code (e.g. 🇺🇸 +1). Used only when you ask Teleperson to place a verified call on your behalf; never shared with vendors without your action.
- Age range — eight buckets, including "Prefer not to say".
- Gender — Male, Female, Other, or Prefer not to say.
- Income range — six buckets from "Under $30,000" to "Over $500,000".
- What you use TelepersonLens for — twelve common reasons; pick any number.
- Email opt-in — single checkbox for product update emails.
- Beta-tester opt-in — toggle in Settings → Help test new features. Lets us email you occasionally when there's something experimental ready to try. Off by default; flip it back any time.
Why we ask
The demographic fields help us:
- Tailor the AI's tone and the topics it surfaces (e.g., showing more subscription-management tips when that's why you joined).
- Aggregate engagement reporting in the admin dashboard. Every figure is anonymized in aggregate — individual rows are only visible to you and Teleperson admins.
You can leave any field blank, and you can change or clear them any time from the Account Profile screen.
Where this data lives
Profile fields are written to the users table in our Supabase backend, the
same row that holds your sign-in identity. They're returned by the
user-get-profile edge function and updated through user-update-profile.